Refund and Exchange Policy
## Refund & Exchange Policy
At Aiin Beauty, we take pride in maintaining high quality standards. Due to the nature of beauty products, we do **not offer refunds or exchanges** once an order has been delivered.
### Exceptions
A refund or exchange will only be considered in the following cases:
* The product has a **manufacturing defect**
* You received a **wrong item** due to an error from Aiin Beauty
* The product was **damaged before delivery** (not caused by customer handling)
### How to Report an Issue
If you receive a faulty or incorrect product, please contact us within **48 hours of delivery** with:
* Your order number
* Clear photos or videos showing the issue
* Your full name and contact details
Our team will review the case and guide you accordingly.
Please note:
* Products must be unused and in original packaging to qualify.
* Claims made after 48 hours of delivery may not be accepted.
* Minor differences in shade due to lighting or screen settings are not considered defects.
For assistance, contact us at:
[aiinbeauty7@gmail.com](mailto:aiinbeauty7@gmail.com)
WhatsApp: +92 339 0017119
Thank you for understanding and supporting Aiin Beauty. 💗